Privacy Policy

1. Introduction

Black Lotus Studios ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website black-lotus-studios.com or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms herein, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

• Fill out a contact form or request a quote
• Engage our web development and design services
• Sign up for project updates or newsletters

This may include your name, email address, phone number, company name, and project requirements.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain device information, including your IP address, browser type, operating system, pages visited, and time spent on the site.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve your user experience. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To manage client projects, invoicing, and development services
• Communication: To respond to inquiries and provide project support
• AI Disclosure (Idaho S1297 Compliance): We may utilize Artificial Intelligence (AI) tools to assist in managing project workflows or responding to inquiries. In accordance with the Idaho Conversational AI Safety Act, any public-facing automated conversational tools will be clearly identified as AI
• Security: To detect and prevent fraud or technical issues

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information with trusted service providers (such as hosting providers and payment processors) solely to conduct our business and service our clients. These providers are contractually obligated to protect your data.

5. Data Security & Retention

5.1 Security

We implement SSL/TLS encryption for data transmission and secure server infrastructure. While we strive to protect your data, no method of internet transmission is 100% secure.

5.2 Retention

We retain personal information only for as long as necessary:

• Active Client Data: Retained for the duration of the relationship
• Tax/Legal Records: Retained for 7 years to comply with Idaho and Federal law
• Website Analytics: Typically retained for 12–24 months

6. Your Rights and Choices

6.1 Global Privacy Control (GPC)

Our website recognizes and honors Global Privacy Control (GPC) signals. If your browser transmits a GPC signal, we will treat it as a request to opt-out of non-essential tracking technologies.

6.2 Access & Deletion

You may request access to, correction of, or deletion of your personal information by contacting us at the email provided below.

6.3 Opt-Out

You may opt out of marketing communications at any time via the "unsubscribe" link in our emails.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising these rights. We do not sell personal information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be notified via a "Last Updated" date update or a notice on our homepage.